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Natural Language Based Reasoning
LitenAI uses a natural language interface to understand and resolve customer issues. The Master Agent develops strategic plans and coordinates specialized agents to handle reasoning, planning, and searching tasks within the smart data lake, delivering expert-level answers. By reducing reliance on human expertise, LitenAI significantly speeds up issue resolution.
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Turbocharge Productivity
LitenAI integrates customer support guidelines, solution manuals, playbooks, and your existing knowledge base. New engineers can quickly access tailored solution guidelines from LitenAI to debug errors, analyze logs, or review key issues. Its responses are human-like and expertly customized to meet your organization’s specific needs.
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Support Issue Assignments
LitenAI assigns and tags the appropriate teams for customer issues while providing detailed debug plans with expected timelines. By utilizing historical incident data and ownership details, it ensures accurate team assignments, offering visibility and enabling efficient issue resolution.
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Accelerated Processing and Search
Currently, searching large machine logs is prohibitively time consuming.
LitenAI smart lake stores ingested data using tensorized representation. Our accelerated processing ensures near real time responses to queries.
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Petabyte Scale Storage
Currently, storing large volumes of logs with platforms like Splunk can be costly. LitenAI offers a more affordable solution with its cloud-based log data storage, providing a cost-effective alternative for managing and analyzing large-scale data.
