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24/7 Agent
LitenAI seamlessly integrates with customer data, applying advanced reasoning to detect, analyze, and resolve issues as they arise. By continuously learning from historical cases and real-time interactions, it minimizes downtime, optimizes troubleshooting, and enhances operational efficiency. This ensures a proactive approach to issue resolution, improving customer satisfaction and reducing engineering escalations.
Natural Language Based Reasoning
LitenAI uses a natural language interface to understand and resolve customer issues. develops strategic plans and coordinates specialized agents to handle reasoning, planning, and searching tasks within the , delivering expert-level answers. By reducing reliance on human expertise, LitenAI significantly speeds up issue resolution.
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Turbocharge Productivity
LitenAI integrates customer support guidelines, solution manuals, playbooks, and your existing knowledge base. New engineers can quickly access tailored solution guidelines from LitenAI to debug errors, analyze logs, or review key issues. Its responses are human-like and expertly customized to meet your organization’s specific needs.
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Device operations and support
LitenAI improves the efficiency of medical, robotic, and industrial devices by providing precise operational guidance based on user prompts. It also acts as a virtual expert, assisting with troubleshooting, maintenance, and repairs.
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Accelerated Processing and Search
Currently, searching large machine logs is prohibitively time consuming.
LitenAI smart lake stores ingested data using tensorized representation. Our accelerated processing ensures near real time responses to queries.
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Petabyte Scale Storage
Currently, storing large volumes of logs with platforms like Splunk can be costly. LitenAI offers a more affordable solution with its cloud-based log data storage, providing a cost-effective alternative for managing and analyzing large-scale data.
