AI Engineer for technical support and debug
LitenAI speeds up resolution times by eliminating wait and idle times, while delivering exceptional customer experiences. Our AI Engineer turns your support team into high-performing technical experts, reducing engineering escalations and driving customer satisfaction.
Ready to transform your support experience?
Agentic Platform with AI And Data Agents
LitenAI is a Silicon Valley startup developing an advanced multi-agent platform that automates the observation, analysis, and visualization of petabyte-scale data. The platform's data lake ingests structured data, logs, and metrics, enabling rapid big data searches. It also imports domain-specific documents in various formats, including text, PDFs, HTML, and media files, to build a comprehensive knowledge base. This resource empowers LitenAI’s agents to generate unique insights by combining structured data with securely integrated domain expertise. The company’s founders bring extensive experience in AI and data applications, with a proven track record in delivering large-scale distributed software solutions.
Efficiency
LitenAI enables 100x efficiency by automating engineering support and debug using natural language interface on the cloud or on-premise.
DOMAIN SPECIFIC
LitenAI agents are domain trained with customer specific actions and tools.
UNSTRUCTURED KNOWLEDGE
LitenAI data lake integrates unstructured knowledge from customer documents with structured logs and data for an accelerated petabyte scale storage.
ACCESS TO LITENAI
It can be used on a standalone installation, within your Jupyter notebooks, or can be accessed from a Slack chat using LitenAI bots.
SELF LEARNING
GenAI platforms are domain trained, use best in class data and AI tools. As customers use the tool, it learns to become more efficient.
User Interfaces
LitenAI is designed to be used in customer's existing toolsets.
It connects to customer data sources and knowledge base, and provide efficiencies without major changes.
Chat
LitenAI standalone chat acts as an AI engineer for tecnhical support and debug.
Jupyter Notebooks
LitenAI can be installed in Jupyter notebook as a python library.
Slack
LitenAI is available as a chat bot for Slack. You can add LitenAI as a bot in your Slack.
Contact Us
LitenAI, a Silicon Valley startup, is building an AI engineer to automate technical support and debug.